In the high-stakes world of EMS, what you say and how you say it can be just as life-saving as a medical intervention. In this episode of BLSGroundCrew, we’re breaking down the literal and figurative “frequencies” of the job—from the nuances of therapeutic communication to the technical hardware that keeps us connected to dispatch.
Whether you’re navigating a difficult refusal or handing off a critical patient at the ER, clear communication is the bedrock of patient safety. Join us as we walk through the essential phases of an ambulance call and the documentation standards that protect your patients and your certification.